MCS Communications
Real Estate

Never miss a buyer or tenant enquiry.

Every listing enquiry answered, qualified and routed to the right agent — instantly.

Purpose-built for small business

From boutique agencies to national franchise networks, MCS captures and converts more enquiries with AI-powered call handling built for property.

Outcomes our customers see

  • Capture and qualify enquiries 24/7 across every listing portal
  • Route hot leads to the on-call agent within seconds
  • Sync every touchpoint into your CRM automatically
  • Cut hold times and after-hours voicemail black holes

What's included

Listing-aware AI

AI knows every open home, price and inspection time.

Instant routing

Hot leads reach the on-call agent's mobile in seconds.

Agent mobility

Softphone on every device — no lost office extensions.

SMS follow-up

Automated SMS confirmations for inspections and offers.

24/7 coverage

AI answers weekends, evenings and open-home rushes.

Enquiry analytics

Track source, conversion and agent performance by listing.

“Totally recommend Matt and the MCS team, they supported our business with the right solutions when we were a team of 4 and have been with us through our expansion to a team of 15+ Matt is knowledge, approachable, always available and understands what works and what doesn't and when its time to change up - we wouldn't go anywhere else.”
LS
Louise Smith
Operations Manager, Woodards Croydon

See MCS work for real estate

Book a 30-minute demo and get a tailored proposal within 2 business days.